Neptune Consultancy Service team delivered traditional telephony when basic communications relied on closed, proprietary telephony applications with limited user tools such as phone, voicemail and email.
Converged Communications then moved to integrated voice and data. Users gained collaboration tools which enabled organisations to consolidate infrastructure. With Unified Communications, the enterprise unifies networks, devices, platforms, locations, experiences and applications. New user and customer tools can be implemented including speech-enabled self-service, wireless, video conferencing, IVR and interactive Web messaging with unified access across applications.
Following ITIL best practice we combine experience and training on the latest technologies to match your business requirements. Whether you are at the start of your unified communications journey investigating VoIP, or moving to unified access across applications our skills base can meet these needs. Neptune can work with you designing the network using a variety of manufacturers both testing and installing new equipment. Our skills include Cisco, Microsoft, IPFX, Genesys, Data and electrical cable installations.
Neptune believes the delivery of quality UC services can dramatically improve employee efficiency as well as enhance customer satisfaction.
Unified Communication Skills
- Cisco
- Microsoft
- IPFX
- Genesys
- Data and electrical cabling installations
Unified Communication Experience
Neptune has extensive experience in Unified Communications working on projects for SMEs, Enterprise and Pan-European organizations. Our vertical sector experience includes manufacturing, finance, education, retail, leisure, entertainment and health.
