Unified Communications
Communications for the future
Across any business, a proven and reliable communications platform is critical for its ongoing success. A unified approach to communications that supports all channels (email, web, voice and video) will provide significant benefits for all employees and customers. With the ability to integrate desk based users, the mobile workforce and home workers, communicating from your ‘virtual office’ is possible via a multitude of channels.
Unified Communications can significantly improve customer service, increase personal communications and reduce costs.
Neptune has extensive, in-depth knowledge and experience in delivering on premise, hosted or managed unified communications solutions tailored to meet your business needs. These turnkey solutions are delivered via their network of partners and are fully bespoke and tailored to enhanced communications and reduce costs across the enterprise. Based on technology from IPFX, Cisco and Extreme, our solutions give you the confidence that your infrastructure will meet your current and future business needs.
Unified Communications
“UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.”
Unified Communications from Neptune unites all your voice, video and messaging capabilities to improve and simplify how your company communicates. Our Unified Communications suite of services deliver enterprise-class IP Telephony and full call control for all levels of users from within your email application or via a standalone IP Handset. Using Neptune UC services, our Partners can now provide businesses with effective communication and greatly simplified IT administration and technical management overhead.
Neptune’s Unified Communications solutions allow our channel partners to offer end users a menu driven, on-demand service, with access to telephony, presence, instant messaging, email, voice mail, unified messaging, conferencing and collaboration services, that are all fully integrated and accessible from Microsoft Outlook, Lotus Notes, a Web Client and even from your mobile phone!
A known interface on your desktop, laptop, or mobile device allows administration and client uptake to be quick and easy. End user training requirements are minimal, delivering further saving against comparable on-premise, managed or hosted/cloud based solutions. In turn, this provides users with easy to use seamless communications across their entire organisation, allowing for simplified, cost effective and efficient communication.
